Our grass might not be as green, your shower might not be as long, but our hospitality still shines as bright as ever. Read on to find out about the current water situation in Cape Town and what we are doing to help while continuing to maintain the highest standards of hospitality possible.

A joint statement from Virtuoso hotels in Cape Town.

The Western Cape of South Africa is experiencing a drought due to three consecutive years of lower than average rainfall. International visitors should be assured that Cape Town is and will continue to be both a viable and an incredible tourist destination. The message is clear – Cape Town is open for business and visitors can book with confidence.

The current situation creates innovative solutions – Government, citizens and the private sector are stepping up to the challenge to ensure visitors are not affected.

The Facts

The Media

Much of the hype around the drought has been to ensure citizens are aware of the situation and that everyone is doing what they can to reduce consumption. A side effect of this awareness campaign has been a number of sensationalist headlines in the international press and ‘fake news’ about civil unrest.

It is important not to lose perspective in light of these headlines. Cape Town is not unique: droughts regularly affect dozens of top international tourist destinations. And many top destinations exist in far more severe climates.

Your Stay

While all Cape Town hotels, bars and restaurants have taken extensive measures to reduce their water consumption, tourists are encouraged to be mindful of the situation and to play their part in the water conservation initiative.

All hotels are making guests aware of the situation on check-in and through innovative communication techniques. Among other things, guests are encouraged to

Cape Town hotels remain confident of delivering an experience commensurate with that experience offered before drought conditions and as such cancellation policies remain unchanged. Although guests are asked to be mindful, their overall stay will not be affected and we look forward to welcoming international visitors to our remarkable city. South Africa has overcome many challenges in the past and will no doubt overcome this one. Now more than ever Cape Town needs the support of international tourists.


Although we have supply from the City at the moment, we are monitoring the situation with the City of Cape Town and will constantly update the ways in which we embrace our water saving techniques.

If you have any questions, please do not hesitate to contact me.

Paul Bruce-Brand

General Manager